Thank you for choosing True Compliance GO ("App," "we," "us," or "our"). We are committed to safeguarding your privacy and providing transparent information about how we access, collect, use, and share user data. This Privacy Policy outlines the types of personal and sensitive user data we collect, the purposes for which we use it, any sharing practices, our data handling procedures, and our data retention and deletion policy.

1. Types of User Data We Collect:

1.1 Personal Information:

When you register and use our App, we collect the following personal information:
- Email Address: We collect your email address solely for the purpose of facilitating password resets for your account. We do not use your email address for marketing or promotional communications.

1.2 Sensitive User Data:

Our App does not collect or access any sensitive user data, such as financial information, health records, or government-issued identification numbers.

2. Use of User Data:

2.1 Personal Information:

We use your email address only for the purpose of assisting with password resets. We do not use your email for any other purpose, and we never share it with third parties.

2.2 Non-Personal Information:

We may collect non-personal information, such as device information, device type, operating system, and App usage statistics. This data is collected anonymously and does not identify you personally. We use this information for analytical purposes and to enhance the overall user experience.

3. Data Sharing Practices:

3.1 Personal Information:

We do not share any personal or sensitive user data with third parties. We strictly adhere to a policy of not sharing any user data, ensuring your information remains confidential and secure.

4. Data Security and Handling Procedures:

4.1 Security Measures:

We take the security of your data seriously. We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4.2 Data Access:

Access to your personal information is restricted to authorized personnel only, who require access for legitimate operational purposes.

4.3 Data Encryption:

Wherever possible and appropriate, we use encryption to safeguard your data during transmission and storage.

4.4 Data Storage:

Your data is stored in secure servers with restricted access. We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.

5. Children's Privacy:

5.1 Data Retention:

We retain your personal information only for as long as it is necessary to provide the services you requested or as required by law.

5.2 Data Deletion:

Upon request or when your data is no longer necessary for the purposes outlined in this Privacy Policy, we will delete or anonymize your personal information securely and permanently.

6. Children's Privacy:

Our App is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If you believe that we may have collected personal information from a child under the age of 13, please contact us immediately at hello@truecompliance.co.uk, and we will promptly take appropriate measures to delete such information from our records.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the beginning of this Policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the App following the posting of changes constitutes your acceptance of such changes.

8. Contact Us:

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at hello@truecompliance.co.uk.

By using our App, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our App. Thank you for trusting True Compliance Go with your personal information.

True Compliance LTD